Nephrology Associates of Utah - Lead Medical Assistant

Role Highlights

• Led process improvement initiatives that improved operational efficiency and documentation accuracy.
• Implemented monitoring systems that sustained error rates approximately 40% below internal benchmarks.
• Analyzed operational data to identify risks and implement corrective actions.
• Supported regulatory compliance with healthcare documentation and quality standards.
• Managed patient scheduling, front desk operations, and provider schedules while supporting intake, labs, imaging, and medication workflows.