Professional Summary

Senior Project Manager and Operations Leader

5+ years leading complex, cross-functional initiatives across healthcare, regulated programs, and service operations with strong focus on governance, compliance, and measurable outcomes.

Focus Areas

End-to-end project lifecycle ownership: chartering, scope, planning, risk, and delivery.
Governance and compliance: SOP development, audit readiness, documentation controls.
Operational performance: KPI design, throughput optimization, and executive reporting.
Enterprise implementation: CRM and HR workflow initiatives with phased adoption.