Selected Outcomes

Operational and Program Impact

Examples showing measurable impact and delivery quality across programs.

Highlights

Implemented KPI systems that contributed to a documented 15% reduction in key program metrics.
Managed $8M in state and federal grant funding with compliance and financial governance controls.
Led enterprise CRM lifecycle implementation from requirements through adoption.
Improved audit readiness through standardized digital records governance.
Sustained process quality through risk monitoring and corrective action workflows.